The platform
The platform, mapped to what you have to answer for.
Venue operators and risk managers don't buy features — they buy answers to four questions. Here is how Alpha Command answers each one, with capabilities that are live today.
Yes — accountability is the substrate, not a report you assemble after. Access is per-person and authenticated, every action is attributed, and the dispatch loop times itself.
Product illustration — attribution trail. Names are illustrative.
Accountability & audit
Every action tied to a named person.
There are no anonymous actions in Alpha Command. Access is per-person and authenticated, and every assignment, acknowledgement, status change, and note is attributed and timestamped.
- Per-person authenticated access with role-scoped permissions
- Full audit attribution — who did what, when
- The record is built as the event runs, not reconstructed later
Product illustration of the closed dispatch loop.
Measured response
A dispatch loop that closes and times itself.
Assign a case, the provider's phone alerts, and each step — acknowledge, en route, on scene — returns to the live board. Because the loop closes, response times are measured, not estimated.
- Assign → phone alert → acknowledge → en route → on scene
- Timestamps at each transition feed response-time reporting
- Nothing is left as an open radio call
The operational layer everyone uses carries no PHI at all. Protected health information is handled by a separate, HIPAA-grade datastore architecture designed with a signed-BAA path.
Product illustration of the privacy-by-default architecture.
Privacy by default
No PHI on the layer everyone touches.
The live board, the map, dispatch, and scan-to-track run on pseudonymous tokens and operational facts — care center, time, status. Protected health information lives in a separate datastore architected to HIPAA-grade standards, with a signed-BAA path for clients who need it.
- No PHI on the operational layer — privacy is the default, not a setting
- HIPAA-grade PHI datastore architecture, separated by design
- Designed with a signed-BAA path
Weather and heat are part of the operating picture, and a configurable alert engine watches for the conditions that precede a bad day. The workflow is engineered and tested for mass-gathering surge.
Product illustration — weather, WBGT, radar & NWS. Values illustrative.
Weather & heat
Heat and weather, on the same screen as the medicine.
WBGT heat index, radar, and National Weather Service alerts are integrated into the operating picture — so a rising heat flag or an incoming cell is something command sees, not something someone remembers to check.
- WBGT / heat index with threshold guidance
- Radar and NWS alerts surfaced to command automatically
- Conditions feed the alert engine directly
Product illustration of the configurable alert engine.
Alert engine
Configurable alerts for the things that matter.
Set thresholds per event and the engine watches in real time — case surge, heat, severe weather, and response timeouts — routing alerts to the right roles and escalating to command. The whole workflow is engineered and tested for mass-gathering surge.
- Real-time rules for surge, heat, severe weather, and response timeouts
- Thresholds configured per event — nothing hard-coded
- Engineered and tested for mass-gathering surge
After every event, an automatic, zero-PHI after-action report with response-time percentiles — the evidence a risk manager needs, generated without extra work.
Illustrative report layout — not real event data.
After-action evidence
The event, documented — automatically.
Close the event and the after-action report is generated for you: encounter overview, response-time percentiles, breakdowns by care center, and the weather and alert context — all zero-PHI, ready to share with stakeholders.
- Automatic generation — no manual assembly
- Response-time percentiles from the closed dispatch loop
- Zero-PHI by construction, safe to distribute
Answer all four in one walkthrough.
We'll show accountability, privacy, readiness, and the after-action evidence on a live operating picture.